Last updated: 07, December 2025
At Elisiān, accessible from elisian.ae, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
By using our website, you agree to the terms described in this policy.
We collect personal information that you voluntarily provide when you:
Make a purchase
Create an account
Subscribe to our newsletter
Contact us
Participate in promotions or surveys
This information may include:
Name
Email address
Phone number
Billing & shipping address
Payment details (processed securely by our payment provider; we do not store full card details)
When you visit our site, we automatically collect:
IP address
Browser type and version
Device information
Pages viewed
Time and date of visit
Referring websites
Cookies and tracking data
This helps us improve user experience and performance.
We use the information we collect to:
Process and fulfill your orders
Provide customer support
Improve website performance and user experience
Send order updates and notifications
Send marketing and promotional messages (only with your consent)
Detect fraud and protect security
Comply with legal obligations
We use cookies and similar tracking technologies to:
Enable website functionality
Remember your preferences
Analyze website traffic
Improve personalized shopping experiences
You can control cookies through your browser settings. However, disabling cookies may impact site functionality.
We do not sell or trade your personal information.
However, we may share information with trusted third parties necessary to operate our business, such as:
Payment processors
Shipping & delivery partners
Website hosting providers
Email marketing services
Analytical tools (e.g., Google Analytics)
These third parties are required to protect your data and use it only for the services we request.
We may also disclose information if required by law or to protect our rights.
We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.
We retain your personal information only as long as necessary to:
Fulfill your orders
Provide services
Comply with legal and accounting obligations
You may request deletion of your data at any time (see Section 9).
Our website is not intended for children under 13.
We do not knowingly collect information from children. If we discover such data, it will be deleted immediately.
Depending on your region, you may have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Withdraw consent for marketing
Request a copy of your data
Opt-out of cookies and tracking
To exercise these rights, contact us at:
📧 hello@elisian.ae
If you subscribe to our newsletter:
You may receive promotional emails, offers, and updates
You can opt-out anytime by clicking “Unsubscribe” in any email
Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices.
Please review the privacy policies of external sites before providing personal data.
We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated revision date.
We encourage you to review this policy regularly.
If you have questions about this Privacy Policy or your personal data, contact us:
📧 Email: hello@elisian.ae
🌐 Contact Page: Contact Us
🏬 Address: United Arab Emirates
